Terms & Conditions

1. Service Agreement

By booking with Cornwall Mowing, you enter into a service contract directly with Cornwall Mowing. We are responsible for the quality and delivery of every lawn cut. Cornwall Mowing carries £2 million public liability insurance and follows industry best practice for safe operation of grounds maintenance equipment.

2. Pricing

All prices are displayed on our website and are fixed based on lawn size. Prices include VAT where applicable. The following additional charges may apply:

• Cuttings removal: +£10 per visit
• First cut surcharge (long grass over 4 weeks growth): +£12 one-off

We reserve the right to update prices with 30 days' written notice to subscription customers.

3. Bookings & Scheduling

Bookings are confirmed via email or message. We will provide a morning or afternoon time window. In the event of severe weather, we will reschedule to the next available dry day at no additional cost.

4. Subscription Terms

Subscriptions run from March to October (16 fortnightly cuts). Payment is by monthly standing order. Subscriptions can be cancelled with 14 days' notice at any time. No cancellation fees apply. Refunds for unused cuts within the current month will be calculated pro rata.

5. Cancellations

One-off cuts may be cancelled or rescheduled with at least 24 hours' notice at no charge. Cancellations with less than 24 hours' notice may incur a 50% charge.

6. Access & Safety

You agree to provide safe access to your lawn on the agreed date. Please ensure gates are unlocked and any hazards (toys, garden furniture, pet waste) are cleared from the lawn area. Cornwall Mowing is not liable for damage caused by hidden objects in the grass.

7. Liability & Insurance

Cornwall Mowing carries £2 million public liability insurance. We will make good any damage caused by our negligence during the course of our work. Any claims must be reported within 48 hours of the service visit.

8. Payment

Payment is due on the day of service for one-off cuts, or monthly in advance for subscriptions. We accept bank transfer, card payment, or cash.

9. Complaints

If you're not happy with any aspect of our service, please contact us within 48 hours at [email protected]. We take all feedback seriously and will work to resolve any issues promptly.

10. Governing Law

These terms are governed by the laws of England and Wales.