Privacy Policy

Last updated: May 2026

1. Who We Are

Cornwall Mowing is a family-run lawn cutting service based in Cornwall. For any data protection queries, contact us at [email protected].

2. Information We Collect

When you book a service or contact us, we may collect:

Your name and contact details (email, phone number)
Your address and property details
Lawn size and service preferences
Payment information (processed securely, not stored by us)
Any messages or notes you send us

3. How We Use Your Information

We use your personal data to:

Provide and schedule our lawn cutting service
Communicate with you about bookings and service updates
Process payments
Improve our service

We will never sell your data to third parties or use it for unrelated marketing.

4. Legal Basis for Processing

We process your data on the following grounds under the UK GDPR:

Contract: To fulfil the service you've booked with us
Legitimate interest: To improve our service and communicate essential updates
Consent: Where you've opted in to receive additional communications

5. Data Retention

We keep your personal data only as long as necessary to provide our service. Booking records are retained for 3 years for accounting purposes. You can request deletion at any time.

6. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Data portability
Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email us at [email protected].

7. Cookies

Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies.

8. Third-Party Services

We may use third-party services (such as booking forms and payment processors) that have their own privacy policies. We only work with reputable providers who comply with UK data protection law.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.